I bought this purifier in March 2009, so I have had it for over a year now. It worked well at first. I could see that it was collecting all kinds of dust, as I had to vacuum the filters every couple of months. About two months ago we have noticed a slight rattle coming from the purifier at high speed. Progressively the rattle became louder and louder, even at low speeds. About a week ago we had to turn it off for good, because now it sounds like a tractor idling in the corner of the room.
Oh, well... I have filled out the warranty for online at [...] (yes, it appears that all warranty issues are handles by a third party). We will see how Honeywell (or the company to which warranty support was outsourced) handles this. I hope they will not give me a run around in attempt to try to get out of the 5 year warranty. If they handle it in the usual way most companies handle warranty returns now, I foresee $30-$40 shipping bill, just to ship it back to them. That is on the product which I paid $[...] in the first place, which has "The New QuietClean" logo on the box, and comes with 5-year warranty.
At the same time we bought this one we also bought a similar tower purifier made by Hunter. This works fine to this day, and is still as quiet as the day we bought it.Get more detail about Honeywell HFD-120-Q Tower HEPAQuiet Air Purifier with Permanent IFD Filter, Black.
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